Questions, answered clearly.

Kumpanio is a platform that helps people find verified companions for social, recreational, and professional occasions. Whether you're attending a concert, having dinner, or simply don't want to go alone, Kumpanio makes it easier to find someone to join you in an appropriate public place.

No. Kumpanio is a platonic companionship platform. Every booking is intended for non-romantic, non-sexual companionship. Dating, escort services, or adult services are strictly prohibited.

Anyone who is 22 years of age or older and meets our eligibility requirements can create an account and use the platform.

Companions can join you for many types of occasions, including: Coffee or casual conversations Dining out Movies and concerts Shopping Museums and exhibitions Sporting events Festivals Family functions Networking events Business dinners

Yes. If you meet our eligibility requirements, you can apply through the Kumpanio app or website. Applications are reviewed before companions are approved to accept bookings.

Booking is simple. 1.Choose your location, date, and time. 2.Select your preferred companion. 3.Complete payment securely through Kumpanio. 4.Meet at the agreed location. 5.Enjoy your experience. 6.Leave a review after your booking.

Yes. You can browse available companion profiles and choose the person who best matches your preferences based on their profile, interests, availability, and other relevant information displayed on the platform.

Yes. Companions have full control over which booking requests they accept.

Yes. All bookings and payments must be completed through the platform. This helps protect both users and companions and enables customer support if needed.

No. Direct payments outside Kumpanio are not permitted for bookings arranged through the platform.

Cancellation policies depend on when the cancellation occurs. Any applicable refund or compensation is calculated according to our Cancellation & Refund Policy.

Yes. Bookings may be cancelled in accordance with our Cancellation & Refund Policy. Refund eligibility depends on the timing of the cancellation and other applicable circumstances.

Yes. Before becoming eligible to accept bookings, companions complete Kumpanio's verification process, which may include identity verification, profile review, and additional trust and safety checks. Verification confirms identity but should not be interpreted as a guarantee of future behaviour.

Protecting your privacy is important to us. We use appropriate security measures to protect personal information and handle your data in accordance with our Privacy Policy and applicable laws.

Your safety comes first. If you ever feel uncomfortable before, during, or after a booking, leave the situation if necessary and report the incident to Kumpanio through our support channels. Our Trust & Safety team reviews all reported concerns.

Yes. If someone violates our Community Guidelines or behaves inappropriately, you can report the incident through the app or by contacting our support team.

Verification may include identity verification and other trust and safety measures. The availability and scope of additional checks may vary depending on legal, operational, or regulatory requirements.

No. While we work hard to create a trusted community through verification, moderation, and trust and safety processes, no platform can guarantee the behaviour of every individual. We encourage all members to follow our safety guidelines and report any concerns promptly.

Kumpanio is expanding city by city. Visit the app or website to see whether the service is currently available in your location.

If you have questions, need support, or want to report an issue, you can reach us through the contact options provided on our website or within the Kumpanio app. Our team will review your request and respond as soon as reasonably possible.